How long will it take for my order to arrive?
Orders typically take 3 to 5 working days to be delivered across Pakistan. Delivery times may vary slightly depending on your location or during sales and holidays. Once your order is placed, you'll receive a confirmation via WhatsApp or email, along with tracking details for your convenience.
Can I cancel or change my order after it has been placed?
Yes, you can cancel or make changes to your order within 12 hours of placing it or before it has been shipped. Please contact us as soon as possible on WhatsApp or email with your order number. Once your order is dispatched, cancellation or changes may not be possible.
What is your return and exchange policy?
At Hassan Wears, customer satisfaction is our priority. If you're not happy with your purchase, you can request an exchange or return within 7 days of receiving your order. Items must be unused, unwashed, and in original packaging with tags.
Please note:
Sale items are not eligible for return or exchange.
Customers are responsible for return shipping unless the item received is incorrect or damaged.
To initiate a return or exchange, please contact us on WhatsApp or email with your order number.
Do you offer gift wrapping or special packaging for orders?
Yes, we do! At Hassan Wears, we offer gift wrapping and special packaging upon request. Whether you're ordering for a loved one or a special occasion, just let us know at checkout or through WhatsApp, and we’ll make sure your order is packed beautifully. Additional charges may apply depending on the packaging style.
What is your shipping policy?
We offer nationwide delivery across Pakistan. Orders are processed within 1–2 business days, and delivery typically takes 3–5 working days, depending on your location.
Shipping Charges:
Standard shipping: Rs. 200
Once your order is dispatched, you’ll receive tracking details via WhatsApp or email.
Please note: Delivery times may vary slightly during sales, holidays, or due to courier delays.
